[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"faq:data":3},{"success":4,"data":5},true,{"categories":6,"faqs":26},[7,10,13,16,19,22],{"id":8,"label":9,"requires_card_details":4},1,"ABOUT THE EUROPEAN YOUTH CARD (EYC)",{"id":11,"label":12,"requires_card_details":4},2,"USING THE myEYC APP",{"id":14,"label":15,"requires_card_details":4},3,"DISCOUNTS",{"id":17,"label":18,"requires_card_details":4},4,"EUROPEAN SOLIDARITY CORPS (ESC)",{"id":20,"label":21,"requires_card_details":4},5,"DISCOVER EU",{"id":23,"label":24,"requires_card_details":25},6,"PARTNERS",false,{"1":27,"2":58,"3":111,"4":136,"5":149,"6":162},[28,31,34,37,40,43,46,50,54],{"id":8,"label":29,"description":30},"What is the European Youth Card (EYC)?","\u003Cp>At its core, the European Youth Card (EYC) allows you to access discounts and opportunities across Europe. If you are travelling or staying locally, the EYC offers a broad selection of online and in-store advantages. It also allows you to participate in programmes and dedicated events only available to cardholders.\u003C\u002Fp>",{"id":11,"label":32,"description":33},"Is there a difference between European Youth Cards issued in different countries?","\u003Cp>The European Youth Card has different designs, depending on the partners that issue it in different countries. However, all EYCs have access to the same discounts across Europe. Therefore, you can get the card from any country and have access to all the discounts outlined on our \u003Ca href=\"\u002Fdiscount\">discount portfolio\u003C\u002Fa>!\u003C\u002Fp>\u003Cp>One way to remember it is: One card, multiple faces.\u003C\u002Fp>\u003Cp>In practice, we encourage you to get the card from the country in which you reside. This is because some additional discounts might be available to local cards only.\u003C\u002Fp>",{"id":14,"label":35,"description":36},"What is the age restriction for using the European Youth Card?","\u003Cp>On the local level, the age restriction depends on the policy of the local EYCA member. This is due to different practices according to local customs.\u003C\u002Fp>\u003Cp>On the European level, the European Youth Card is available to all young people, regardless of their country of origin, up to their 31st birthday. That means that anyone aged 30 and under can access discounts on the European level.\u003C\u002Fp>\u003Cp>Make sure to check the conditions with your local EYCA member before getting the card.\u003C\u002Fp>",{"id":17,"label":38,"description":39},"How much does it cost?","\u003Cp>The price of the European Youth Card varies from country to country, depending on the local EYCA member.\u003C\u002Fp>\u003Cp>More information on the price and conditions can be found on your local EYCA member’s website. Make sure to check the card available in your country for more information.\u003C\u002Fp>",{"id":20,"label":41,"description":42},"Where can I get the European Youth Card?","\u003Cp>You can get the EYC via our \u003Ca href=\"\u002Fget-the-card\">online Kiosk\u003C\u002Fa> - select your country and you will be redirected to the relevant website (i.e. if one of our members distributes the card in your country, you'll be redirected to their website).\u003C\u002Fp>\u003Cp>We recommend getting the card from the country you are residing in, to make the most of the local perks.\u003C\u002Fp>",{"id":23,"label":44,"description":45},"I'm not from Europe, can I get the card?","\u003Cp>Of course! The EYC is available to any young person, no matter their nationality or where they live, as long as they are younger than 31 years of age. If that's you, head to our \u003Ca href=\"\u002Fget-the-card\">online Kiosk\u003C\u002Fa> to get the card within minutes!\u003C\u002Fp>",{"id":47,"label":48,"description":49},7,"How can I access the European Youth Card?","\u003Cp>Before accessing the card, you first need to order it. Follow the steps in 'Where can I get the EYC?'\u003C\u002Fp>\u003Cp>After that:\u003C\u002Fp>\u003Cul>\u003Cli>Did you get the EYC with one of our members? They will contact you with the next steps.\u003C\u002Fli>\u003Cli>Did you get the card from the EYCA website? After you complete your purchase, we'll send you an email with all the information you need.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Once you've ordered the card, you can use the card details to log into the myEYC app.\u003C\u002Fp>",{"id":51,"label":52,"description":53},8,"Will I receive a plastic card?","\u003Cp>In principle, all European Youth Cards are digital. However, some EYCA member still provide plastics cards on the local level, depending on their policy. If you got your card with one of our members, please check on their website.\u003C\u002Fp>\u003Cp>All EYCs are accessible via the myEYC app, and discounts can also be viewed on the EYCA website.\u003C\u002Fp>",{"id":55,"label":56,"description":57},9,"I bought my card via the EYCA kiosk but did not receive it.","\u003Cp>Orders from the EYCA Kiosk are processed automatically. Your card details will appear on the screen directly after the purchase and will also be sent to your email address.\u003C\u002Fp>\u003Cp>Please check your spam folder in case the email ends up there. If you did not receive the email after 24 hours, reach out to us via the contact form.\u003C\u002Fp>",[59,63,67,71,75,79,83,87,91,95,99,103,107],{"id":60,"label":61,"description":62},10,"How can I create an account on the myEYC app?","\u003Cp>Before creating an account, make sure that you have a valid European Youth Card. If you don't have one yet, follow the steps listed under 'Where can I get the European Youth Card' in the FAQ. Once you have a valid card, download the myEYC app on your phone and click on 'create an account'. You'll then be asked to type in your card number and other personal details.\u003C\u002Fp>",{"id":64,"label":65,"description":66},11,"How can I choose and change the language?","\u003Cp>You have the option to choose your language when registering on the myEYC app. You can also change the language at any time by heading to the 'Profile' menu, then 'Settings' on the app.\u003C\u002Fp>\u003Cp>We are gradually adding languages. If your preferred language is not yet available, please select another one in the meantime.\u003C\u002Fp>",{"id":68,"label":69,"description":70},12,"Can I add multiple European Youth Card to the same account?","\u003Cp>Yes, if you have several European Youth Card, there is no need to create different accounts for each. Create one account on the myEYC app with one of your card number. Then, click on the '+' next the card to add your other European Youth Cards.\u003C\u002Fp>",{"id":72,"label":73,"description":74},13,"My card expired and I need to add a new one to my account. How do I do that?","\u003Cp>No need to create a new account, simply log into your account and click on the '+' next your old card. You'll then be able to add your new card.\u003C\u002Fp>",{"id":76,"label":77,"description":78},14,"I'm looking for a specific discount, how can I find it?","\u003Cp>All discounts can be viewed via the myEYC app or via the EYCA \u003Ca href=\"\u002Fdiscounts\">website\u003C\u002Fa>.\u003C\u002Fp>\u003Cp>First, filter the discount according to the country you are in (or will be visiting). Then search for discounts with the other filters or by typing in the name of the discount.\u003C\u002Fp>",{"id":80,"label":81,"description":82},15,"I made a typo on my date of birth. How can I change it?","\u003Cp>Go to Profile -> click on the ✏️ next to your DoB and type your correct your date of birth.\u003C\u002Fp>\u003Cp>\u003Cstrong>Note:\u003C\u002Fstrong> Keep in mind that you can only change your DoB once, make sure you do it correctly! We limit the number of times you can change this field to prevent cardholders from sharing the card details with other people.\u003C\u002Fp>",{"id":84,"label":85,"description":86},16,"I made a typo in my name. How can I change it?","\u003Cp>Go to Profile -> click on the ✏️ next to your name and type your correct your name + surname.\u003C\u002Fp>\u003Cp>\u003Cstrong>Note:\u003C\u002Fstrong> Keep in mind that you can only change your name once, make sure you do it correctly! We limit in the number of times you can change this field to prevent cardholders from sharing the card details with other people.\u003C\u002Fp>",{"id":88,"label":89,"description":90},17,"Where can I see all my discount vouchers?","\u003Cp>For some online discounts, you need to download a voucher to access them. This can be done directly via the app. To view all your vouchers, head to the 'Profile' tab, then 'Settings' on the app.\u003C\u002Fp>",{"id":92,"label":93,"description":94},18,"I'm under 18, why can't I access the forum?","\u003Cp>Cardholders under the age of 18 are not allowed to access the forum section in the new myEYC mobile app because it is an unmonitored space. Users can freely share their thoughts and opinions, and this is not moderated.\u003C\u002Fp>\u003Cp>This restriction is in place to protect younger users from potential exposure to inappropriate behaviours, language, or content that may not be suitable for minors. \u003C\u002Fp>\u003Cp>We believe that ensuring a safe online environment is crucial, as children and teenagers may be more vulnerable to negative influences, cyberbullying, and privacy risks. By limiting access to adults only, the app aims to create a safer community and comply with best practices for protecting minors online.\u003C\u002Fp>",{"id":96,"label":97,"description":98},19,"I'm under 16, why must I get my parents'\u002Fguardian's consent?","\u003Cp>Parental consent is necessary for the new myEYC mobile app when processing personal data of young cardholders under 16 years of age.\u003C\u002Fp>\u003Cp>Under the EU General Data Protection Regulation (GDPR), children's personal data requires special protection due to their lower awareness of risks involved in data processing. Article 8 of the GDPR mandates that if a child is under 16, consent for processing their data must be given or authorised by a parent or guardian.\u003C\u002Fp>",{"id":100,"label":101,"description":102},20,"Is the app available on devices that use unsupported software?","\u003Cp>The myEYC Mobile App is available for both Android and iOS devices.\u003C\u002Fp>\u003Cp>However, it is important to ensure that your device is running a supported version of the operating system. The app may not function properly on devices with outdated or unsupported software versions.\u003C\u002Fp>\u003Cp>For the best experience and security, users should keep their devices updated with the latest software.\u003C\u002Fp>",{"id":104,"label":105,"description":106},21,"How do I delete my account on the myEYC app and all personal data?","\u003Cp>To delete your account in the myEYC app and all data related to it, head to the section called 'profile' in the app.\u003C\u002Fp>\u003Cp>To fully delete all your personal data from our system, you should contact the member organisation that issued your card. They'll be able to delete your data from their own system.\u003C\u002Fp>",{"id":108,"label":109,"description":110},22,"DiscoverEU: I have the card in the DEU app, can I also use it in the myEYC app?","\u003Cp>The DiscoverEU Travel App already includes a section for the European Youth Card. Therefore, you don't need to do anything else. \u003C\u002Fp>\u003Cp>However, you can always download the myEYC mobile app and learn more about the available discounts and opportunities to EYCardholders.\u003C\u002Fp>",[112,116,120,124,128,132],{"id":113,"label":114,"description":115},23,"Where can I see the full list of discounts?","\u003Cp>The full list of discounts is available on \u003Ca href=\"\u002Fdiscounts\">the discounts page of the EYCA website\u003C\u002Fa> no matter through which organisation they are issued.This means you can access them, regardless of where you are from. If they are on the EYCA website, they are for you!\u003C\u002Fp>\u003Cp>It is possible that some additional discounts are accessible to cards bought locally. This is due to the agreement between the discount provider and our members. As such, we recommend getting the card from the country you are based in, to make the most of the local perks.\u003C\u002Fp>",{"id":117,"label":118,"description":119},24,"How can I access in-store discounts?","\u003Cp>You need to show your European Youth Card. The retailer may also ask for your ID to prove your identity.\u003C\u002Fp>",{"id":121,"label":122,"description":123},25,"How can I access online discounts?","\u003Cp>For online discounts, you may need to enter a voucher code. You can retrieve vouchers through the myEYC app or via the EYCA website.\u003C\u002Fp>",{"id":125,"label":126,"description":127},26,"What if there's a problem with a discount?","\u003Cp>The quickest way to solve an issue relating to a discount is to contact the organisation that negotiated the discount (in most case, it is the EYCA member organisation from that country). Click on 'discount negotiated by' on the discount's page:that'swhereyou'llfind the relevant contact details\u003C\u002Fp>\u003Cp>Remember to include as much information as possible in your email, such as your EYC number,the discount you are trying to access and screenshots of the error you're getting.\u003C\u002Fp>\n",{"id":129,"label":130,"description":131},27,"Are all discounts available to every EYC?","\u003Cp>It is possible that some additional discounts are accessible to cards bought locally. This is due to the agreement between the discount provider and our members. As such, we recommend getting the card from the country you are based in, to make the most of the local perks.\u003C\u002Fp>\u003Cp>However, most discounts are available to all cards. The full list of discounts available to all European Youth Cards, no matter through which organisation they are issued, is available on \u003Ca href=\"\u002Fdiscounts\">the discounts page of the EYCA website\u003C\u002Fa>.\u003C\u002Fp>",{"id":133,"label":134,"description":135},28,"I was unable to access a discount, what should I do?","\u003Cp>If you've been unable to access a discount, please make sure to check our website to verify the conditions. If you meet the discount's conditions, but were anyway refused a discount, get in touch with us via the contact form on the EYCA website. We'll aim to resolve the situation as soon as possible.\u003C\u002Fp>",[137,141,145],{"id":138,"label":139,"description":140},29,"What's the difference between the European Youth Card and the EYC for European Solidary Corps participants?","\u003Cp>All cards allow you to access thousands of discounts across Europe and unlock opportunities for skills development. The full list of discounts available to all cards is available on \u003Ca href=\"\"\u002Fdiscounts\">the discounts page of the EYCA website\u003C\u002Fa>.\u003C\u002Fp>\u003Cp>The difference between these cards is how you can get them:\u003C\u002Fp>\u003Cul>\u003Cli>The European Youth Card can be ordered through the \u003Ca href=\"https:\u002F\u002Feyca.org\u002Fcard\" target=\"_blank\">EYCA members\u003C\u002Fa>and via the \u003Ca href=\"\u002Fget-the-card\">EYCA Kiosk\u003C\u002Fa>.\u003C\u002Fli>\u003Cli>The EYC for European Solidarity Corps participants is available to anyone currently doing a voluntary project under the European Solidarity Corps. More information is on \u003Ca href=\"https:\u002F\u002Feyca.org\u002Fvolunteers-card\">the European Volunteer Card section of the EYCA website\u003C\u002Fa>.\u003C\u002Fli>\u003C\u002Ful>",{"id":142,"label":143,"description":144},30,"I'm a European Solidarity Corps participant, how can I get the card?","\u003Cp>All European Solidarity Corps participants will receive their cards automatically and free of charge from the European Commission. After having started your ESC project, you will receive an email with your EYCA number and the instructions to follow.\u003C\u002Fp>\u003Cp>The European Volunteer Card is accessible exclusively via the myEYC mobile app \u003Ca href=\"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.eyca.mobileapp\" target=\"_blank\">\u003Cstrong>on Android\u003C\u002Fstrong>\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fapps.apple.com\u002Fus\u002Fapp\u002Fmyeycard\u002Fid6478585702\" target=\"_blank\">\u003Cstrong>iOS\u003C\u002Fstrong>\u003C\u002Fa>.\u003C\u002Fp>\u003Cp>If you have not received your card yet, please check with your host organisation that they have registered you on the \u003Cstrong>Beneficiary Module platform\u003C\u002Fstrong> - as this is how the European Commission will get the information to contact you.\u003C\u002Fp>\u003Cp>Even if they have registered you, it may be possible that the registrationisn'tcomplete (i.e. some information might be missing, saved as a draft). Please ask them to double-check that all is in order. If this is not the issue, please reach out to your ESC National Agency, as they will be able to check your registration: \u003Ca href=\"https:\u002F\u002Ferasmus-plus.ec.europa.eu\u002Fcontacts\u002Fnational-agencies\" target=\"_blank\">https:\u002F\u002Ferasmus-plus.ec.europa.eu\u002Fcontacts\u002Fnational-agencies\u003C\u002Fa>\u003C\u002Fp>",{"id":146,"label":147,"description":148},31,"What's the validity of the EYC for European Solidarity Corps participants?","\u003Cp>The European Youth Card for ESC volunteers is valid for 18 months from the moment you receive the email containing the card information.\u003C\u002Fp>",[150,154,158],{"id":151,"label":152,"description":153},32,"What's the difference between the European Youth Card and the EYC for DiscoverEU participants?","\u003Cp>All cards allow you to access thousands of discounts across Europe and unlock opportunities for skills development. The full list of discounts available to all cards is available on \u003Ca href=\"\u002Fdiscounts\">the discounts page of the EYCA website\u003C\u002Fa>.\u003C\u002Fp>\u003Cp>The difference between these cards is how you can get them:\u003C\u002Fp>\u003Cul>\u003Cli>The European Youth Card can be ordered through the \u003Ca href=\"\u002Fabout-us\">EYCA members\u003C\u002Fa> and via the \u003Ca href=\"\u002Fget-the-card\">EYCA Kiosk\u003C\u002Fa>.\u003C\u002Fli>\u003Cli>The EYC for European Solidarity Corps participants is available to anyone currently doing a voluntary project under the European Solidarity Corps. More information is on \u003Ca href=\"https:\u002F\u002Feyca.org\u002Fvolunteers-card\" target=\"_blank\"> the European Volunteer Card section of the EYCA website\u003C\u002Fa>.\u003C\u002Fli>\u003Cli>The DiscoverEU European Youth Card is available to anyone participating in the DiscoverEU programme.\u003C\u002Fli>\u003C\u002Ful>",{"id":155,"label":156,"description":157},33,"What's the validity of the EYC for DiscoverEU participants?","\u003Cp>The DiscoverEU European Youth Card is valid for 12 months from the moment you activate it in the app. Once the card is activated, it is no longer possible to change the expiry date. Make sure to plan this activation according to your travel period.\u003C\u002Fp>",{"id":159,"label":160,"description":161},34,"How can I access the EYC for DiscoverEU participants?","\u003Cp>All DiscoverEU participants receive a European Youth Card. It is free of charge. The information to access the card is sent by email by the team arranging your DiscoverEU travel participation.\u003C\u002Fp>\u003Cp>To access the DiscoverEU European Youth Card, you need to log into the DiscoverEU app. The card is valid for 12 months from the moment it is activated.\u003C\u002Fp>\u003Cp>You can also use the myEYC app by registering with your card number.\u003C\u002Fp>",[163,167],{"id":164,"label":165,"description":166},35,"I represent an organisation interested in joining EYCA. How can we become a member?","\u003Cp>If you are interested in becoming part of the EYCA network, we'd be happy to hear from you. EYCA welcomes organisations working with young people, mobility programmes, public institutions, NGOs, and companies committed to youth development.\u003C\u002Fp>\u003Cp>To explore membership options or to discuss whether your organisation is eligible, pleaseget in touch via the contact form.Our team will guide you through the process and provide all the necessary information.\u003C\u002Fp>\u003Cul>",{"id":168,"label":169,"description":170},36,"I would like to offer a discount to European Youth Cardholders. Who should I contact?","\u003Cp>If you want to become a discount partner and offer benefits to millions of young people across Europe, you can get in touch with us directly.\u003C\u002Fp>\u003Cp>For cross-border or Europe-wide partnerships, please contact the EYCA office at via the contact form.\u003C\u002Fp>\u003Cp>For local partnerships, we recommend contacting the EYCA member organisation in that country\u002Fregion. You can find the full list of members on our website under \u003Cstrong>'Our Members'\u003C\u002Fstrong>.\u003C\u002Fp>"]